Short Stay Services

Are you looking to book one of our short stay properties? If so, check out our booking site here.

Short Stay Management

City Realty offers a top-tier short-stay leasing management service.

We understand the importance of tailoring our approach to meet your specific needs and maximise the rental value of your short stays Property.

Our main objective is to provide our clients with wealth and peace of mind, while ensuring an exceptional rental experience for their guests. To achieve this, our team of experienced agents will guide you through every step of the process, equipping you as the property owner and your guests with the necessary knowledge and support for a seamless and enjoyable stay.

The right tools

City Realty uses market-leading software tools to ensure that our experience and customer service offerings are matched with the right tools of the trade. Hostify is an all-in-one solution, tailored specifically for property managers to automate processes and integrate data from multiple channels and Airbnb accounts, as well as manage all aspects of the short stays management lifecycle, including housekeeping, financial reporting, calendar booking and owner portal.

ADVISE

  • Consult with owners to ensure your property is ready for guests
  • Visit your property and provide recommendations.

PHOTOGRAPHY

  • Suggested styling
  • Arrange for photographer and obtain marketing images

MARKETING

  • Setup and maintain marketing channels
  • Proactively source guests through marketing
  • Promotions and offerings

REVIEWS AND FEEDBACK

  • Provide suitable reviews for guests online
  • Gain and act upon feedback from guests
  • Obtain reviews after each stays to boost profile.

INVOICES

  • Pay invoices for cleaning, gardening and maintenance
  • Provide owners with monthly statements and invoices for records.

GUESTS

  • Qualify guests
  • Handle guest reservations including confirming bookings, terms and conditions, etc.

RENT & BONDS
 

  • Maintain payments from guests
  • Manage bond retrieval and return after property inspected

ENQUIRIES & MAINTENANCE

  • Respond to all guest enquiries in a timely manner.
  • Organise urgent maintenance or issues whilst keeping the owner informed

CLEANING
 

  • Arranging cleaning and linen after each stay.
  • Inspect the property after each guest.
  • Have property prepared for the next stay.