Moving into and living in a rental home is a very exciting time and while you would now be familiar with your rights & obligations as outlined in your tenancy agreement, we take this opportunity to provide you with some further information which you may find useful.
Also, feel free, whenever you have a question or need clarification on any matter related to your tenancy, to email or phone your property manager in the first instance.
FINDING A RENTAL PROPERTY
Searching for a new place to live can be an exciting time.
Using online resources such as realestate.com.au and domain.com.au is a great place to start, however you can also register through our office to be notified when any new properties that meet your criteria, become available. In addition to this all the properties that we currently have available are listed on our website.
Before applying for a property, you should also attend an open inspection to view the property for yourself so that you know that it will meet your needs. In fact, we may not start processing your application until we can confirm that you have viewed the property. All the open times are listed on our property listings on both our website as well as realestate.com.au and domain.com.au.
If there is no open time currently listed, we recommend that you register for updates on the property so that you can be kept informed by SMS and email of any future open times, as they become available.
HOW TO APPLY FOR A PROPERTY
Applying for a rental property with City Realty is simple and it can be done online.
Simply follow the link below to apply for a rental property online via Tenant Options.
Tenant Options Instructions:
Once you have accessed the Tenant Options website, please follow the instructions below
Click Sign Up and proceed to create a profile with your email address
You will be sent a confirmation email to log in. Please check your Spam/Junk folder if you have not received the email.
You will be required to submit a reference request for your professional, employment and residential references via Tenant Options.
Tip: Gather the reference emails and contact numbers of your references before you start.
Once you have completed your profile you will be able to apply for a property by clicking Apply for a Property button on the Applications
Note: you do not need to wait until your referees respond before applying for a property.
When searching for a property, start typing the address and it should appear from a list. Click on the property you wish to apply for and follow the prompts.
Note: You will receive an email when your application has been submitted.
NATIONAL RENTAL AFFORDABILITY SCHEME (NRAS)
If you are applying for a property under the NRAS scheme, you will enjoy a 20% reduction in rent compared to the market rent. To be eligible to rent an NRAS property there is a limit on how much a household can earn each year. To be eligible to rent an NRAS property or for a lease renewal to a current lease, you will be required to provide evidence of your income for the previous 12 months and complete a tenant demographic assessment from.
Examples of income include but are not limited to, employment pay slips, centrelink statements, payment summaries and tax returns.
You need to account for the full 12 months prior to leasing a property therefore if you had multiple jobs through the 12 months period or gaps in your employment further information may be required from you.
To view the current income limits under NRAS please visit the below link
For more information on the NRAS scheme, please visit the below link
SECURING A LEASE
If/when you are successful in securing a rental property through City Realty, you will be notified by phone and then sent an email about the lease being offered to you and what is required to secure the property.
To secure the property you will be required to make payment into our trust account for the first 2 weeks of rent along with the bond amount, which is generally equal to 6 weeks of rent.
If you need assistance with the bond payment there are companies that can help you with this, such as EasyBond, or if you are a low-income earner, you may be able to seek assistance from Housing SA. Further information can be found via the below links.
All residential bonds are held in trust with Consumer and Business Affairs (CBS)
WITHDRAWING AN OFFER TO RENT A PROPERTY
If you have been offered a rental property you can change your mind however only up to a certain point in time.
Once you have signed the lease and or paid the bond and first 2 weeks’ rent, it is considered that you have agreed to the terms of the lease. If you change your mind after this time, you may be held to lease break costs.
ARRANGING UTILITIES CONNECTIONS
In most properties, it is your responsibility to arrange for the utilities (gas, electricity, internet, phone) to be connected. If you have not already asked us to assist with connection via your application form, the options open to you are:
1) Contact your preferred supplier
2) Use this link to arrange a connection of your services https://cityrealty.resiconnect.com.au/
There may be some individual properties that have embedded networks and or other arrangements in place, however, if this is the case you will be notified of the details.
MOVING INTO YOUR PROPERTY
On your lease start date, you will be able to collect the keys from our office at a time arranged with your Property Manager.
Your Property Manager will provide you with an electronic copy of your ongoing inspection report which details the condition of the property when you first move in, along with an inventory for a furnished property. You will also be provided with a key sign-out form to sign, to confirm what keys have been provided to you.
You will have the opportunity to review the ongoing inspection report and add your own comments and photos to the report, just in case something was inadvertently overlooked by us.
Once completed or after 14 days the report will be finalised and will be held on file until you vacate the property, at which point it will be used to compare the condition of the property when you vacate.